IOSR-JBM   Volume-20 ~ Issue-1 ~ January-2018

Paper Type	:	Research Paper
Title	:	HRIS Practices in Private Universities of Bangladesh
Country	:	Bangladesh
Authors	:	Dr. Sumon Das || Dr. Gopal Chandra Saha
	:	10.9790/487X-2001010110

Abstract: HRIS is usually offered as a database. It offers the manager absorbing new technologies simplify the workflow, optimize precision, stability and credibility of workforce data and to simplify the data collection process. The use of HRIS is seen on a regular basis in different organizations. In this study, an attempt has been made to show the use of HRIS in private universities of Bangladesh and also indicate how it is helping to reduce everyday critical jobs and going towards a green management system. University education in Bangladesh is getting more and more competitive every day and implementation of HRIS the process that goes around the management system is getting much simpler for the student and also the employee. The data are more accessible than before and the facilities and restrictions are more than understandable and simplified.

Keywords: Human Resource Information System, technology, storing and systematic procedure.

[1] F. Karikari1, P. A. Boateng, Evans O. N. D. "The Role of Human Resource Information System in the Process of Manpower Activities" Ocansey, licenses by 4.0;
[2] S. N. Khera and K. Gulat "Human Resource Information System and its impact on Human Resource Planning: A perceptual analysis of Information Technology companies" Journal of Delhi School of Management, Delhi Technical University, India,Vol. 2;
[3] Y. Bal, S. Bozkurt, E. Ertemsir "The Importance of Using Human Resources Information Systems (Hris) and A Research on Determining the Success of HRIS" Journal of Yıldız Technical University, Turkey, Vol. 1;
[4] H. Rangriz (Ph.D), "The Impact of Human Resource Information System on Strategic Decisions in Iran" School of Economic Sciences, Iran, Vol. 1;
[5] A.C. Bhavsar (2011) A Conceptual Paper on Human Resource Information System.

Paper Type	:	Research Paper
Title	:	Factors Affecting the Performance of Internal Auditors in Southeast Sulawesi, Indonesia
Country	:	Indonesia
Authors	:	Erwin Hadisantoso || Mediaty || Nasrullah Dali || Intihana || Ika Mayasari
	:	10.9790/487X-2001011114

Abstract: Inspection conducted by internal auditors oftentimes take on constraints, because of a sense of kinship, togetherness and humane considerations. Thus, the purpose of this study is to examine the relationship between auditor attitudes, auditor involvement, and spirituality on the performance of internal auditors. The study focuses on internal auditors and supervisors at the regional work unit of the Regional Inspectorate at the Regional Government of Southeast Sulawesi, Indonesia. Questionnaires adapted from previous studies and theoretical studies were distributed to 172 respondents, but 144 questionnaires could be used in this study. It is hoped that the findings of this study will contribute to the existing literature for both theoretical and managerial approaches to better understand the auditor's stance, auditor involvement, and spirituality in public organizations..

Keywords: Attitudes, involvement, spirituality, and performance of internal auditors

[1]. Arrington, C. Edward., Bailey, Charles D., and Hopwood, William S. (1985). An Attribution Analysis of Responsibility Assessment for Audit Performance. Journal of Accounting Research. Vol. 23, No. 1 (Spring, 1985), pp. 1-20.
[2]. Baotham, Sumintorn., and Ussahawanitchakit, Phapruke. (2009). Audit independence, quality, and credibility: effects on reputation and sustainable success of CPAs in Thailand. International Journal of Business Research. Volume: 9 Source Issue: 1.
[3]. Becker, H.S. (1960). Notes on the concept of commitment. American Journal of. Sociology, 97, pp: 15-22.
[4]. Blumberg, M, and Charles D. Pringle. (1982). The missing opportunities in organizational research: Some Implications for a theory of work performance. Academy of management Review. Vol. 7:4, Hal.560-569.
[5]. Claude, J., Zamor, G. (2003). Workplace spiritual and organizational performance. Public Administration Review. Vol. 63. Issue. 3...

Paper Type	:	Research Paper
Title	:	Customer Satisfaction: A Comparative Study of Public and Private Sector Banks in Bangladesh
Country	:	Bangladesh
Authors	:	Jaydeb Ray
	:	10.9790/487X-2001011521

Abstract: The purpose of this study is to compare the customer satisfaction in public and private sectors banks operating in Dinajpur city of Bangladesh. The data were collected through a structured questionnaire utilizing a five point Likert scale. For statistical analysis of data, mean and standard deviation were used. The number of participants was 160 customers (80 from private banks and 80 from public banks). The results reveal significant differences between public and private sector banks with regard to customer satisfaction. Customer satisfaction in private sector bank is more as compared to public sector banks. The service quality dimensions of tangibles, responsiveness, reliability, assurance and empathy influence the customers' overall satisfaction. The tangibility dimension is found to be the most.......

Keywords: customer satisfaction, public sector banks, private sector banks, service quality

[1]. Ali, M. & Raza, S. A. (2015). Service quality perception and customer satisfaction in Islamic banks of Pakistan: the modified SERVQUAL model. Total Quality Management & Business Excellence. doi: 10.1080/14783363.2015.1100517.
[2]. Akhtar , N., Latif , M., Qurat , U. A., & Ashraf , A. (2016). The impact of service quality, customer satisfaction and loyalty programs on customer's loyalty. International Review of Management and Business Research, 5(3).
[3]. Bilika , F., Safari , M., & Mansori, S. (2016). Service quality and customer satisfaction in Mozambique banking system. Journal of Marketing Management and Consumer Behavior, 1 (3), 13-35.
[4]. Kotler, P. & Armstrong, G. (2012). Principles of marketing (14th ed.). One Lake Street,Upper Saddle River, New Jersey: Prentice Hall.
[5]. Kaura, V. (2013). Service convenience, customer satisfaction, and customer loyalty: Study of Indian commercial banks. Journal of Global Marketing, 26(1), 18-27. doi: 10.1080/08911762.2013.779405...