IOSR-JBM   Volume-27 ~ Issue-7 ~ July 2025

Abstract: The objective of this article is to analyse the importance of strategic management and how it can contribute to optimizing the administrative routine of the Hebreus Driver Training Centre, focusing on the use of its tools to make processes more efficient, document organization more agile and customer service more effective. In terms of methodology, the research is of an applied nature, with a qualitative approach, and in terms of objective, the research is exploratory and descriptive, using participant observation and document analysis as instruments, and the case.....

KeyWord: Strategic Management; PDCA Cycle; 5W2H; Driver Training Center; Administrative Routine

[1]. BRASIL. Conselho Nacional de Trânsito. Resolução n°789, de 18 junho de 2020. Disponível em:<https://www.gov.br/transportes/pt-br/assuntos/transito/coneudo-contran/resolucoes/resolução7892020_consolidada2.pdf>. Acesso em: 20 de jan de 2025.
[2]. CAMPOS, Vicente Falconi. TQC: controle da qualidade total (no estilo japonês). 5. ed. Rio de Janeiro: Bloch, 1992.
[3]. CHIAVENATO, I. Introdução à Teoria Geral da Administração. São Paulo: Makron, 1993.
[4]. COSTA, Eliezer Arantes da. Gestão estratégica: da empresa que temos para a empresa que queremos. - 2. ed. - São Paulo: Saraiva, 2007.
[5]. FERNANDES, B. H. R.; BERTON, L. H. Administração estratégica: da competência empreendedora à avaliação de desempenho. São Paulo: Saraiva, 2005

Abstract: Purpose: This article aims to evaluate how the potential and actual increase in absorption capacity allows these companies to innovate in their products, especially when moderated by external, interorganizational social capital. Design/methodology/approach: Seven hypotheses were evaluated using the structural equation model and the partial least squares technique (PLS-SEM).....

Keywords: Interorganizational Social Capital; Potential and Realized Absorption Capacities; Product Innovation.

[1]. ANBIMA (2023). Consolidated history of investment funds. ANBIMA.
[2]. Adler, P. S.; & Kwon, S. W. (2002). Social capital: Prospects for a new concept. Academy of Management Review, 27(1), pp. 17–40.
[3]. Audretsch, D. B.; Aldridge, T. T.; & Sanders, M. (2011). Social capital building and new business formation: A case study in Silicon Valley. International Small Business Journal, 29(2), pp. 152–169.
[4]. Bagozzy, R. P.; & Yi, Y. (1998). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), pp. 74-94.
[5]. Baker, W. E. (1990) Market networks and corporate behavior. American Journal of Sociology, 96(3), pp. 589–625