| Paper Type |
: |
Research Paper |
| Title |
: |
Strategic Human Resource Management and Service Innovation of Selected Deposit Money Banks in 'Lagos State' Nigeria |
| Country |
: |
Nigeria |
| Authors |
: |
Akinosi J. R || Ajike, E. O || Shodunke O.O |
 |
: |
10.9790/487X-2209012129  |
Abstract: Strategic human resource management has been taken into account as a key element to innovation capability since the human element is involved within the innovation process. Technological change have revolutionized the processing and analysis of financial data, as well as delivery systems, which reduced bank costs, increased lending capacity and improved the quality and variety of banking services available to customers. However, many deposit money banks across the world have been suffering from the unstable performance and insufficiency of managerial competence owing to professional strategic human resource management practices and the lack of expert manpower. In spite of various studies on strategic human resource management practices and firm performance, not much attention has been given to test the effect of strategic human resource management practices on.....
Keywords: Strategic human resource management, Innovative performance, Service innovation, Technology, innovative capabilities
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