Series-1
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| Paper Type | : | Research Paper |
| Title | : | Quality of Work Life Evaluation among Service Sector Employees |
| Country | : | India |
| Authors | : | Ashwini J, Dr. D. Anand |
| : | 10.9790/487X-16910112 ![]() |
Abstract: Human capital is the main asset of the service sector companies; therefore, attrition does not just affect the headcount, but results in the loss of knowledge and skills that the employees take back with them on leaving an organisation. Quality of work life is important criteria that need to be focussed by the organisations to achieve higher productivity and business goals and retain the employees. The main objective of this study was to understand the influence of quality of work life dimensions on the overall satisfaction of the employees with the organisation Random sampling technique was used to collect opinions from 171 employees of different service sector companies. Eight quality of work life factors were examined to study the relationship with the overall satisfaction of the employees. Reliability of the data was checked using Cronbach's alpha value and the construct validity was tested using factorial analysis. Hypotheses were tested using linear regression analysis. Commitment to the organisation was considered the most important factor among the eight dimensions. Pearson's correlation analysis showed that all the factors were positively correlated to overall satisfaction. The recommendations provided in the study can be used by the organisations to rework on their policies to enhance quality of work life for employees that would have a positive impact on the attainment of business goals.
Key words: QWL, service sector, commitment, job satisfaction, QWL dimensions
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Abstract: Today India ranks the tenth-largest economy in the world by nominal GDP and the third-largest by purchasing power parity (PPP).The economy reported GDP growth around 4.7% for the 2011-12 fiscal and 5.0% for the 2012–13 fiscal years. Indian rupee hit an all time low of 68.80 against the US dollar on 28 August 2013, which further impacted the growth of the Indian economy. Unavailability of land in the urban areas and the delay in securing government approvals stretched project outlays, undermining investor sentiment in the country. A prolonged global slowdown and a sharp deceleration in the Indian economy have been at the root of their misery over the last few years. High inflation, along with steady rise in food prices, rising interest rates and currency volatility has reduced margins of the companies and has impacted the profitability. Unfair, may be yes, but then that is the occupational hazard of any CEO in modern India. According to Moody's the Economic Growth Rate of India would be 5.5% in 2014-15.But there has been hotels which has come up with optimization of existing resources to generate added revenues in times of slow down. The purpose of the paper is to present a short over view of the current Indian hotel industry and highlight the challenges facing the industry .Based on this perspective, the data is collected and after analyzing the data an attempt has been made to propose different unconventional strategies based on the minor operated departments of the hotels, which will be useful for the smooth functioning of the hotel industry, during the slowdown. The companies need to count every resource they own and align their every resource to be successful.
Keywords: Unconventional, Strategy, Slow down, Hospitality, Value chain
[1]. Bill Carroll &Judy Siguaw (2003), ―The evolution of electronic distribution: Effects on hotels and intermediaries, ―Cornell Hotel and Restaurant Administration Quarterly, Vol. 44,Issue 4 (August 2003), pp 38-50.
[2]. Castanias & Helfat (1991), Managerial resources and rents Management 17, pp 155-171.
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[4]. Chan Kim & Renee Mauborgne (2005), Blue Ocean Strategy, How to create uncontested market space and make the competition irrelevant, Harvard Business School Press, pp 3-24.
[5]. Francina Orfila Sintes (2005), ―Innovation activity in the hotel industry: Evidence from Balearic Islands, ―Tourism Management, Vol. 26 Issue 6 (December 2005), pp 851-865.
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| Paper Type | : | Research Paper |
| Title | : | Strategic Analysis of Foreign Construction Enterprises in Chinese Construction Market |
| Country | : | China |
| Authors | : | Husam Wahdan |
| : | 10.9790/487X-16911724 ![]() |
Abstract: The extensive opportunities in China's construction market attract many foreign construction enterprises , according to the National Bureau of Statistics of China 2013 foreign construction companies in this market does not exceed one percent of the total operating companies, this illustrates the amount of competition faced by these companies are very fierce , foreign construction enterprises to seize the opportunities in this market , it is important to understand how to develop effective strategies in order to meet the competitiveness , they must understand how adapt to China's legal, social, cultural, economic and technological environment along with changes brought about by competitors' advances and new needs of customers, they need to develop their capability to assess the opportunities, to secure their healthy growth, to survive, and achieving profits. This paper studied the current situation and the way of foreign construction enterprises to enter this market, the internal environment of Chinese construction market (PEST) , and main types of foreign construction enterprise development strategy in this market , then find out the strengths in developing foreign firms businesses in this market , which these useful to understand the critical factors that are required to succeed , to develop strategic management guidelines for similar entities .
Keywords: Chinese Construction Market, Development Strategy, Foreign Construction Enterprises, PEST.
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