ABSTRACT: The efficacy of urban parcel delivery system requires reliable, secure and convenient way of storage solutions. This research examines the usability, security and user acceptanceof an Internet of Things (IoT) enabled smart locker system deployed for the urban environment. The system integrates electronic locks, embedded sensors and mobile apps that ensures controlled access and real time monitoring. The study deployed prototype and stakeholder surveys and measures the improvement in delivery efficiency, parcel security and user satisfaction. The findings implies that IoT based lockers enhance locker utilization, lessen the risk of theft, and as well welcomed by end-users when designed with intuitive interfaces. This study highlights the possibility of scalable smart locker systems to improve urban logistics while handling the end-user adoption challenges.
Keywords: IoT, Smart Locker, Urban Logistics, Security, User Acceptance, Blynk IoT
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